VPN service is in private validation. Connect only using an approved account and assigned route.
Before you start
Use the access and features actually assigned to your account. Keep a rollback or recovery route before changing existing service settings.
Steps
- Obtain the profile through the approved provisioning channel.
- Confirm the supported client, intended traffic scope and recovery route.
- Import the profile without sharing or photographing private key material.
- Test the assigned route and ordinary service access before relying on it.
Verify the result
The assigned tunnel carries the intended traffic. A connected icon alone does not prove leak protection or route restrictions.
Help and related information
Contact support, service status, and Customer Access. Never send passwords or recovery codes.