Orders and Activation
Service requests may require review before activation. XORVANIQ may request more details, delay setup, or decline requests where requirements are unclear.
- Customers must provide accurate account, billing, domain, and service details.
- Activation may depend on payment, DNS, files, ports, tokens, licenses, or technical review.
- Custom requests may require additional time or may not be available.
Accounts and Security
Customers are responsible for securing account logins, email access, cPanel access, game panel access, and authorized users.
- Use strong passwords.
- Do not share access with unauthorized users.
- Report suspected unauthorized access promptly.
- Customer actions inside control panels are the customer’s responsibility.
Billing and Non-Payment
Services may be billed in advance. Unpaid invoices may result in reminders, suspension, data inaccessibility, cancellation, or termination.
- Late payment can interrupt service.
- Suspended services may not be accessible until payment is resolved.
- Data retention after suspension or termination is not guaranteed unless stated in writing.
Service Limits
Plans may include practical limits for CPU, RAM, storage, bandwidth, email volume, databases, processes, ports, and game server resources.
- Shared hosting must not disrupt server stability.
- Game servers may require upgrade if resource use exceeds the selected package.
- Unusual workloads may require review or a custom plan.
Suspension and Termination
XORVANIQ may suspend or terminate services for non-payment, abuse, security risk, legal concerns, policy violations, or activity that affects service reliability.
- Emergency action may be taken without advance notice where risk is serious.
- Customers may be asked to correct violations before service is restored.
- Repeated or severe issues may lead to permanent termination.