Reporting Abuse

Abuse reports should include enough detail to identify and review the issue.

• Domain, URL, IP address, username, or server name.
• Logs, timestamps, screenshots, headers, or examples.
• A clear description of the concern.
• Contact information for follow-up if needed.

Review Process

XORVANIQ may review service records, technical logs, customer details, external reports, and available evidence before taking action.

• Reports may require time to investigate.
• Not every report will result in immediate suspension.
• Serious security threats may require emergency action.

Possible Actions

Depending on severity, XORVANIQ may warn the customer, request correction, limit access, remove content, suspend, terminate, or escalate.

• Security risks may be handled quickly.
• Repeated issues may lead to stronger action.
• Lawful requests may be handled according to applicable obligations.

Helpful Evidence

Specific evidence helps abuse reports get reviewed quickly and fairly.

• For web abuse, include URLs, screenshots, and timestamps.
• For email abuse, include full message headers where available.
• For game server abuse, include server name, player names if relevant, logs, screenshots, and approximate time.