Account Recovery
Plan recovery before a device or factor is lost. Recovery must use the normal account verification process.
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Some products are in private validation. Preparation guides explain what to check; they do not open registration, ordering or billing.
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Desktop Cloud Sync
Begin with a small test folder so you can confirm synchronization behavior before connecting a large library.
Download PDFMobile Cloud Sync
Mobile uploads, automatic photo upload and offline copies are separate settings. Configure only the folders you intend to sync.
Download PDFSharing Cloud Files
Share with named recipients when possible and grant only the permissions they need.
Download PDFCloud: Getting Started
Existing invited Cloud accounts use the approved Nextcloud service. New customer capacity and ordering have separate gates.
Download PDFUnderstanding Cloud Storage
Use the actual quota shown for your account. Device storage, synchronized data and server quota are different measurements.
Download PDFCreating Your XORVANIQ Account
The unified account is in private validation. Public self-service registration is not yet verified. These are preparation steps for an invited account.
Download PDFUsing Your Dashboard
The shared customer dashboard is a private preview. Product panels remain the supported route for existing customers until integration is accepted.
Download PDFBacking Up Your Website
A download is useful only if it contains the required files and databases and can be restored.
Download PDFUsing cPanel
cPanel manages an existing hosting account. Features and quotas depend on the package assigned to that account.
Download PDFWorking with Databases
Use a separate database identity for each application and keep its credential out of public files and repositories.
Download PDFManaging DNS
Make a narrow DNS change with the previous value available for rollback. Avoid guessing target IP addresses or mail records.
Download PDFConnecting a Domain
Domain registration, DNS hosting and website hosting are separate services. A domain change can affect both the website and mail.
Download PDFSetting Up Hosted Email
Use the mailbox settings issued for your account. Mailbox authentication and successful external delivery are separate checks.
Download PDFHTTPS and Certificates
A valid certificate must cover the exact hostname visitors use. Never resolve a warning by disabling certificate verification.
Download PDFWeb Hosting: Getting Started
Existing hosting accounts retain their current panel and service limits. New self-service ordering is not verified.
Download PDFUploading a Website
Preserve the existing site and its database before replacing files. Upload into the document root for the selected domain.
Download PDFMulti-factor Authentication
MFA adds a separate check at sign-in. The factors available depend on the product and account rollout.
Download PDFNORA Devices and Hardware
The hardware status API is authenticated. Physical controls remain disabled until the supported vendor runtime and device acceptance are complete.
Download PDFNORA Permissions
Information access does not automatically authorize a system change. Roles and approvals are enforced on the server.
Download PDFNORA Privacy
Keep sensitive information out of general prompts, logs and screenshots unless a specific approved workflow requires it.
Download PDFNORA: Getting Started
Public NORA support provides product information and support triage. Private operational controls require the appropriate signed-in role.
Download PDFUsing NORA Voice
Microphone, speech recognition, speech output and background behavior require acceptance on the actual device.
Download PDFPasskeys
Passkey support requires a compatible device and an enabled sign-in flow. Production enrollment has not been accepted for the unified account.
Download PDFManaging Sessions
Session controls vary by product. Unified device and session views remain in private validation.
Download PDFGetting Support
Provide enough context to reproduce a service fault while keeping private data out of diagnostics.
Download PDFVoIP Security
Keep endpoint credentials, transport protection and call-routing ownership separate.
Download PDFSIP Setup
SIP credentials belong to the endpoint and must not reuse a human account password.
Download PDFVoIP: Getting Started
Business VoIP remains under technical and commercial acceptance. Use only an assigned private test endpoint.
Download PDFVoIP Troubleshooting
Separate registration, incoming routing and audio when recording a calling fault.
Download PDFVoicemail
Voicemail depends on the provider routing and mailbox assigned to your endpoint.
Download PDFUnderstanding Multi-Hop
Multi-hop uses more than one authorized node. Public route availability and end-to-end leak acceptance remain unverified.
Download PDFVPN Privacy and Boundaries
A VPN changes where traffic travels; it does not remove account tracking or make every application private.
Download PDFManaging VPN Profiles
Profiles contain machine credentials and routing rules. They must remain separate from human sign-in passwords.
Download PDFVPN: Getting Started
VPN service is in private validation. Connect only using an approved account and assigned route.
Download PDFVPN Troubleshooting
Diagnose the normal network, tunnel and destination independently.
Download PDFVPS Backups
Snapshots and backups solve different recovery problems. Keep a copy outside the instance and understand the retention policy.
Download PDFUsing the VPS Console
A console is a recovery channel for your assigned instance. It must not expose raw hypervisor management.
Download PDFConfiguring a VPS Firewall
A firewall change can lock you out. Preserve your current session and verify a separate recovery method first.
Download PDFRebooting a VPS
Reboot controls are available only for an assigned instance and authorized account.
Download PDFRecovering a VPS
Recover into an isolated target first whenever practical. Preserve the failed source for comparison and rollback.
Download PDFPreparing for a VPS Reinstall
A reinstall replaces the operating-system disk and may erase data. This guide prepares the decision; it does not authorize destruction.
Download PDFManaging SSH Keys
An SSH public key may be supplied for access. The private key stays on a device or protected key store you control.
Download PDFConnecting with SSH
SSH access requires an assigned instance and its verified connection details.
Download PDFVPS: Getting Started
Public VPS provisioning is not open. Use this guide to prepare for an approved private test or future assigned instance.
Download PDFVPS Troubleshooting
Separate guest availability, networking and application health when diagnosing a failure.
Download PDFWelcome to XORVANIQ
Choose a service using its published availability and your actual account access. A preview page does not mean ordering or automatic provisioning is open.
Download PDFImporting into XORVAULT
Password exports may contain readable secrets. Handle them only in a protected local workflow.
Download PDFXORVAULT MFA
Add MFA using the options actually available in your invited vault account.
Download PDFXORVAULT Recovery
A vault recovery plan must be prepared while access still works. Do not assume a provider can recover encrypted contents.
Download PDFXORVAULT: Getting Started
XORVAULT access is invitation-based. Do not begin moving important credentials until account recovery is understood.
Download PDF